Privacy policy.

Last Updated: November 23rd 2023

At UtilityHelp.ca, we are committed to protecting the privacy and security of our users' personal information. This Privacy Statement outlines the types of personal information we collect, how it is used, and the measures we take to safeguard your information when you visit our website.

1. Information We Collect:

   a. Personal Information: We may collect personal information such as your name, contact information, and address when you voluntarily provide it while using our services.

   b. Non-Personal Information: We may also collect non-personal information, including but not limited to, browser type, operating system, and pages visited on our website. This information is collected to enhance the user experience and improve our services.

2. How We Use Your Information:

   a. Providing Services: We use your personal information to provide you with the services offered on UtilityHelp.ca, such as processing utility service requests and responding to inquiries.

   b. Improving User Experience: Non-personal information is used to analyze trends, track user interactions, and gather demographic information to improve the overall user experience on our website.

   c. Communication: We may use your contact information to communicate with you about your account, services, updates, and promotional offers. You can opt-out of promotional communications at any time.

3. Information Sharing:

   a. UtilityHelp.ca does not share your personal information with any third-party service providers for the purpose of providing or improving our services. Your information is not disclosed to external parties, and we handle all aspects of service provision internally.

   b. Legal Compliance: We may disclose your information when required by law or in response to legal requests.

4. Security: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies: We use cookies to enhance your experience on UtilityHelp.ca. You can control cookies through your browser settings, but disabling them may affect certain functionalities of the website.

6. Links to Third-Party Websites: Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy statements of third-party sites before providing any personal information.

7. Changes to Privacy Statement: We reserve the right to update this Privacy Statement periodically. The date of the last update will be indicated at the top of the statement.

8. Contact Us: If you have any questions, concerns, or requests regarding your privacy, please contact us at [info@utilityhelp.ca].

By using UtilityHelp.ca, you agree to the terms outlined in this Privacy Statement.